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Frequently asked
questions.

Everything buyers and sellers ask us most — and if it's not here, our showroom team is only a phone call away.

FAQ
Yes — private appointments are available most evenings and weekends. Call ahead and we'll have the car prepared in our private viewing bay with the file open.
Every car leaves with a comprehensive warranty, extendable up to 36 months. Vehicles still covered by their manufacturer warranty carry both policies seamlessly.
Yes, accompanied test drives are available for serious prospective buyers with a valid UK/international driving licence.
A fully refundable reservation takes the vehicle off sale for 72 hours while you inspect, arrange funding, or travel to our showroom. If you proceed, it deducts from the balance; if not, it is refunded in full.
Mechanical, electrical, structural and cosmetic checks, plus electronic diagnostic scans, road testing, and a full provenance and finance clearance check. You receive the certified checklist with the car.
Simply contact your dedicated sales specialist. Warranty work and aftercare are managed directly by our team with courtesy transport arranged where required.
Yes. Direct outright purchases are a core part of our business. We offer fast valuations, secure electronic bank transfers, and prompt collection.
Provide your registration, current mileage, and condition details through our Part Exchange form or phone. We provide a competitive, guaranteed valuation that applies directly to your new purchase.
Yes, provided the provenance, service history, and documentation are transparent. Fresh European imports are inspected and UK-registered by our team.
A standard reservation holds the car for 72 hours. With an active application through our prestige finance panel, we extend this until funding payout completes.
Initial decisions in principle use a soft credit search that does not leave a visible footprint on your credit file for other lenders.
Yes. All HP and PCP agreements on our panel allow early settlement anytime with calculated rebate on unexpired interest charges.
Yes. Enclosed, discreet transporter delivery is available across all UK mainland addresses with a full handover briefing upon arrival.
We handle international shipping, customs documentation, and insured door-to-door freight for clients across Europe, the Middle East, and worldwide.
Absolutely. We prepare a private handover bay with all documentation, keys, and accessories ready for your collection time.
Still wondering?

Ask a human.

No automated phone menus — our showroom team answers directly.